Luggage storage service through our Nanny partners worldwide
How to book / Find a Nanny ?
What is the exact address of the storage point ?
How do I change a booking?
Can I add or to cancel a bag from my booking?
Can I extend my booking?
I can't cancel my booking
How to cancel my booking ?
Problems with cancellations
The Nanny canceled my booking. How do I proceed?
How to transfer a booking?
The Nanny refused my bags. What do I do ?
Where can I download the Nannybag application?
Are there toilet facilities and WIFI available at the drop-off location?
I want to transfer my booking to another location
I do not want to store my bag with this precise Nanny. What do I do?
Can I store my bags overnight?
I want to become a partner. What is the procedure?
Can I just walk in and drop a bag?
Is it a locker ?
I want to contact the Nanny
I can't find the meeting point. What do I do?
Do I have to book in advance?
How do I know if the Nanny is a shop, hotel or restaurant?
Do you have a Nanny in ......?
I did not pick-up my luggage. What happens?
Where can I find Nannybag?
Why should I choose Nannybag?
I didn't drop-off my luggage. What happens?
How can I use the service?
What is a Nanny?
What is Nannybag?
What items are not allowed?
Can I book for someone else?
Can someone pick-up my luggage in my place?
We are a group of people. How can we book?
What is the maximum duration for a reservation?
What is the maximum size and weight allowed ?
Can I drop off a special item?
Can I drop a surf board?
Can I drop a stroller?
Can I drop a baby car seat?
Can I drop a key ?
Can I drop off a bike ?
Someone took my luggage. What is the recovering procedure?
Create an invoice
How do I manage my inventory?
Modification of opening hours
Are there any sign-up costs?
How do I get more tags for the luggage?
How do I get paid?
What benefits do I enjoy as a Nanny?
How does the Nannybag for Nannies app work?
How do I sponsor someone to become a Nanny?
How do I register to become a Nanny?
I want to develop Nannybag in my city, what is the procedure?
I want to become a Nanny but I am an individual, is it possible?
General Cancellation Conditions
My flight or train is delayed. What do I do?
Help! The Nanny is closed
What happens if I lose my phone with my security code?
The Nanny is not aware about the service. What should I do?
The Nanny asked me to pay in cash at the drop-off location? What should I do?
Is it possible to come take something from the luggage during an ongoing booking?
What do I need to bring with me on the drop-off day?