Luggage Storage
Luggage storage service through our shop partners worldwide
71 articles
How does the service work?
What is the exact address of the storage point ?
How do I change a booking?
Can I add or to cancel a bag from my booking?
Can I extend my booking?
I can't cancel my booking
How to cancel my booking ?
Problems with cancellations
The Nanny/shop canceled my booking. How do I proceed?
The establishment refused my bags. What do I do ?
What is Nannybag?
Where can I download the Nannybag application?
Is it a locker ?
What is a Nanny?
Why should I choose Nannybag?
How can I use the service?
What should I show upon arrival?
I do not want to store my bag in the store where I booked. What do I do?
Can I store my bags overnight?
Can I simply go to a partner store and drop a bag?
I want to contact the Nanny/partner shop
I can't find the meeting point. What do I do?
Do I have to book in advance?
Are there toilet facilities and WIFI available at the drop-off location?
How do I know if the establishment is a shop, hotel or restaurant?
Do you have a Nanny/partner shop in...?
I did not pick-up my luggage. What happens?
Where can I find Nannybag?
I didn't drop-off my luggage. What happens?
What items are not allowed?
Can I book for someone else?
Can someone pick-up my luggage in my place?
We are a group of people. How can we book?
What is the maximum duration for a reservation?
What is the maximum size and weight allowed ?
Can I drop off a special item?
Can I drop a stroller?
Can I drop a baby car seat?
Can I drop a key ?
Someone took my luggage. What is the recovering procedure?
Create an invoice
How do I manage my inventory?
Modification of opening hours
Are there any sign-up costs?
How do I get more tags for the luggage?
How do I get paid?
What benefits do I enjoy as a nanny partner?
How does the Nannybag for Nannies app work?
How do I sponsor someone to become a Nanny?
How do I register to become a partner Nanny?
I want to develop Nannybag in my city, what is the procedure?
I want to become a partner, but I am an individual, is it possible?
General Cancellation Conditions
My flight or train is delayed. What do I do?
The establishment is closed. What can I do?
What happens if I lose my phone with my security code?
The partner shop is not aware about the service. What should I do?
The establishment asked me to pay in cash at the drop-off location? What should I do?
Is it possible to come take something from the luggage during an ongoing booking?
What do I need to bring with me on the drop-off day?