The establishment doesn't know you're coming? Please keep calm!

A new employee may not have been informed of the service offered by the store. In this case, contact the store directly by telephone or e-mail. You'll find this information in your confirmation e-mail, as well as in your personal space. You can also contact the store via the instant messaging service in your Nannybag account.
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➡️If you are unable to reach the store and drop off your luggage, please contact our team by e-mail at contact@nannybag.com

We will make the necessary arrangements for your reservation.