Here are the usually estimated delivery delays:
- Within France: 1-2 working days maximum
- Within the European Union: 3-4 business days maximum
- Outside the European Union: 5-7 working days maximum
However, a blockage at customs or the sorting center may delay your shipment for an indefinite period. If so, the carrier will contact you via e-mail or phone to explain the situation and inform you about the upcoming steps of your shipment's delivery.
Please be aware that Nannybag is reliant on the carrier's decisions: in some situations, DHL may get in touch with you before we can get information, preferring to get things done with the shipper and/or the recipient.
Keep in mind that these delays are only an estimate and cannot act as guaranteed dates, should any problem occur during the delivery.