We recommend securing your luggage with plastic film or tape. This should secure the loosened handles/straps and protect your bag from scratches and shocks during transport.
If your suitcase has a pull handle, please tape it down so that it does not slip or get damaged. In a nutshell, your package must be both secure and easily taken in hand.
We recommend avoiding having any strings or handles stick out, to make sure that your packaging is smooth and homogeneous and can easily be handled by any mechanical carrier.
Carriers use scanners to read labels, so your transport label must be properly printed (laser or thermal printer) and securely attached. Please remember to remove any old labels.
Please verify that the items that you send do not appear on the Prohibited Items List, as carriers are not allowed to send certain items. Not doing so means that you're taking the high risk of seeing your package blocked or not compensated in case of loss or damage.
Nannybag cannot be held responsible for any loss or damage. As such, it is your responsibility to ensure that the items shipped via Nannybag are properly packaged. You should also know that once taken care of by the carrier, your parcel is likely to be handled and transported with other parcels.
