Skip to main content
All CollectionsLuggage transportGeneral questions
What are the delivery delays for my shipment?
What are the delivery delays for my shipment?
Updated over 6 months ago

Here are the usually estimated delivery delays:

  • Within France: 2-3 working days

  • Within the European Union: 3-4 business days

However, a blockage at customs or the sorting center may delay your shipment for an indefinite period. If so, the carrier will contact you via e-mail or phone to explain the situation and inform you about the upcoming steps of your shipment's delivery.

Please be aware that Nannybag is reliant on the carrier's decisions: in some situations, Chronopost may get in touch with you before we can get information, preferring to get things done with the shipper and/or the recipient.

Keep in mind that these delays are only an estimate and cannot act as guaranteed dates, should any problem occur during the delivery.

Did this answer your question?